Slip Reviews

Based on 7 customer reviews from our shopper community, Slip's overall rating is 4.43 out of 5 stars and 86% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.4

7 Reviews

Overall Rating

5 Stars

6

4 Stars

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Good Value

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Price & Quality

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Shipping & Delivery

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Customer Service

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Return Policy

0.0

All Reviews (7)
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Austin.Carlson
November 17, 2022
"I adore this company and all of its…"
I adore this company and all of its products. I have about a million of the Slip silk thin scrunchies and I have absolutely LOVED them! I have this anxiety disorder that causes me to pull out my hair without even realizing. I have to wear my hair up often so that I won’t mess with it and as a result I was having so much trouble with breakage. I purchased the scrunchies and the Slip silk cap to wear and they have made all the difference in the world. My hair is so much healthier and I really can’t thank Slip enough for their wonderful products! The products are well made and absolutely worth every penny. Slip’s customer service is also phenomenal (Lauren especially) They respond so quickly to emails and have gone above and beyond answering my questions about products!
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Rosspaula50
November 15, 2022
"Slip is Amazing!"
Slip is a fantastic company with fabulous customer service which I really appreciate! The products are beautiful and luxurious. I have the hair scrunchies and the pillowcase so I feel like royalty come bedtime - what an absolute treat! Thank you Slip!
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lilchong2207
November 14, 2022
"I’ll never sleep on anything else again"
You know those wrinkles on your face in the morning that take hours to smooth out after waking? Gone. They stopped being a thing after I started using the pillowcase & eye mask. And the Slip eye masks actually block out light, as opposed to other silk brands that are practically see-through. My skin’s texture is smoother, and obviously, hair no longer tangles or frizzes. In disbelief really. The clincher, though, is the quality of the silk itself, and the fact that the pillowcase has a zip; I’ve tried other silk pillowcases, and they just don’t even come close to measuring up to Slip brand. I’ll never sleep on anything else again.
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Georeacund
November 10, 2022
"Fantastic customer service for a…"
Fantastic customer service for a wonderful product. Lauren in customer service is amazing. The pillowcase is way better than anything that’s out there. I have tried satin pillowcases but there is nothing like silk. Luxurious and soft, so good for your skin and they stand behind their products.
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LucasKim
June 26, 2021
"Expensive but Good"
I have ordered their mixed scrunchie set (2 large and 5 skinny) to try out. The scrunchie are great. They don't pull or damage hair and stay in place. I hardly even feel these scrunchies when I have them on and when I take them off they don't yank out any hairs. Really great so far, but I'll see how long they last.

Also, my order arrived fairly quickly and with no issues. I may order a pair of silk pillowcases as well in the future.
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JaydenGreen
December 30, 2020
"Terrible customer service"
Slip Silk is an untrustworthy company. I wanted to exchange a mask and was told it was final sale. However, when you check their returns and refunds page, there is absolutely NO mention that masks are final sale. When you check out, there is also no notice that masks are final sale. I notified customer service about this and they said that it says this under the products. What comes next is absolutely laughable. They send me a link with the description where it says masks are final sale - written in tiny print all the way underneath a long paragraph that isnt visible to the consumer. But, what's worse is that this line was added after I brought up to customer service that no where on the site does it state masks are final sale. The sentence that states masks are final was added in quickly where there was a missing space between the punctuation and next sentence. Clearly it was added so quickly that there wasn't time for an editor to catch it. This made it painfully obvious that the sentence was inserted ASAP just to show "proof" that the website shows masks are final sale. Now listen, I may have given Slip the benefit of the doubt, but absolutely not after this. I posted on their Instagram twice that I was dissatisfied with their customer service and Slip deleted both of my comments in a sly attempt to hide any discontent from potential customers. This demonstrated to me that this company will absolutely go to far lengths to preserve their image and being right in every situation. I feel disrespected and was looking forward to purchasing more products from this company, but I will absolutely not. Just know that if you buy from here, they will not be happy to service the customer in the best way possible and are only looking for their own image and profits. Slip knows how to pull a fast one and is absolutely an untrustworthy company. Don't bother buying with them and find yourself better products on Amazon without the headache. I understand the logic why masks would be final sale, but it would have been nice to convey this more visibly and not offer cheap attempts to close out the customer complaint such as adding in a sentence so obviously after the fact in a rush. It further disgusts me that Slip deletes any disatisfied comments on their social media because they're so invested in being "perfect" and would certainly do anything to prove they are right, not the customer. A simple apology and an offer to give a discount or free mask for all this incovenience would have been sufficient, but they are not interested in retaining customers once a purchase has been made. It's all about the initial purchase so they can grab your money and then you are disregarded as a client.
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IsaiahLawrence
July 07, 2019
"Amazing and hard to find truly…"
Amazing and hard to find truly authentic.
Read the benefits of silk as there are far too many to list.
Well into my 30's and cured my chronic acne in my 20's and still am wrinkles with fuller hair and lashes.
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